Over time jewellery will change to reflect the wearer; matt finishes will become more shiny and polished finishes will become more matt.
Handwash, perfumes, chlorine, detergents, and oils can all cause tarnishing and damage to the surface finish. Apply perfumes or cosmetics before you put on any jewellery. If jewellery comes in to contact with water, gently dry with a soft cloth to avoid risk of tarnishing. Do not wear jewellery whilst swimming, bathing, showering, doing household tasks or whilst exercising.
Jewellery can be gently cleaned with a very soft toothbrush and warm, soapy water. It should be rinsed thoroughly and dried well.
You can use a silver cloth to polish silver jewellery, and a gold cloth to polish gold jewellery.
The oxidised finish on silver will wear with time and reveal the silver underneath in a beautiful way unique to your piece.
Gold plating is not a permanent process and will wear with time to reveal the silver underneath. If you require a piece of jewellery to be re-plated, please be in touch for information about cost.
Gemstones’ settings should be checked occasionally. If the setting appears worn or the stone appears wobbly, stop wearing the jewellery and get in touch. I will endeavour to make it secure again.
If there are breakages or malfunctions under normal use due to defects in material or craft within a year from date of purchase, I will repair any defective pieces or, if deemed necessary, replace with the same or comparable piece.
After one year, depending on the circumstance of damage and taking into account a reasonable expectation of deterioration from the length of time the jewellery has been worn, I will be happy to repair or rework the item upon request. A charge is sometimes required where components or gemstones need to be replaced, and this will be individually quoted before works are carried out.
This does not cover damage resulting from neglect, abuse, misuse, loss or theft of your Eden Silver-Myer products.